24×7 Remote DBA & Managed Database Support
Your databases monitored, patched, backed up and tuned around the clock — without hiring a DBA team.
Why this matters
Databases fail at 3 a.m., not during business hours. Our managed support puts a dedicated team of certified Oracle DBAs behind your production systems 24 hours a day, seven days a week — proactively monitoring, resolving incidents, applying patches and keeping backups verified. You get enterprise-grade database operations at a fraction of the cost of an in-house team, whether your databases run on-premises, in Oracle Cloud, AWS or Azure.
What's included
- 24×7 monitoring with proactive alerting
- Incident response with agreed severity-based SLAs
- Daily backup verification and periodic restore drills
- Patching, upgrades and security hardening
- Monthly health reports and capacity planning
- Named engineer for continuity, with a full team behind them
Outcomes you can expect
- Incidents caught before users notice them
- Predictable monthly cost instead of emergency consulting bills
- Documented, audited database operations
- Your developers freed from database firefighting
Typically engaged by
- Companies running Oracle in production without a full-time DBA
- Teams whose single DBA is a single point of failure
- Organisations that need after-hours and weekend cover
- Software companies that host databases for their own customers
Technologies
How the engagement works
Onboarding starts with a complete health check and documentation of your environment. From there we agree monitoring thresholds, escalation paths and SLA severities, and support begins — typically within two weeks. Engagement is monthly, scaled by the number of databases and the cover you need.
Representative engagement
In-house DBA team replaced by 24×7 managed support for a SaaS provider
Challenge
A software company hosting Oracle databases for its own customers depended on a single DBA — no night cover, no leave cover, and no documentation.
What we did
Onboarded all production databases with a full health check, set up monitoring and escalation, documented every environment, and assigned a named engineer backed by the 24×7 team.
Outcome
Round-the-clock cover from month one; incident response times inside SLA; the company's engineers back on product work instead of database firefighting.